Customer Success Assistant (Part time)
Mobaro provides a category leading SaaS solution tailored for safety, maintenance, and operations management within the global Leisure, Sport, & Entertainment (LSE) industry. With a strong presence in more than 300 attractions in 25 countries, Mobaro has earned the trust of parks and attractions worldwide.
About the role
As a Customer Success Assistant, you will play a central role in supporting our customers and colleagues. You will help optimise our customers’ use of the Mobaro software and assist new customers in implementing the solution as a SaaS platform. Your primary tasks will include:
- Setting up new customer projects on the Mobaro platform
- Creating support articles for our HelpDesk
- Developing and maintaining online support walkthroughs
- Internal support tasks for colleagues
Your background and qualifications
We are ideally looking for a candidate who is either pursuing a bachelor’s degree or is already in the first year of a master’s degree. Additionally, we value the following qualifications:
- Excellent written English skills
- The ability to work diligently and effectively towards deadlines
- Attention to detail, even in routine tasks
- Strong communication skills
- A high level of digital aptitude
How to apply
If you are a good fit for this role, please send a short application explaining why you should be our new colleague to careers@mobaro.com. Remember to attach your CV and/or provide a link to your updated LinkedIn profile.
Further information
If you have any questions about the position, feel free to send an email to Jan Brabrand at jb@mobaro.com.
Application deadline
We will process applications on an ongoing basis and aim to fill the position as soon as possible – and before Monday the 6th of May 2024.
Location: Mobaro A/S – 8260 Viby J
Weekly working hours: 10-15 hours