Self-assessment

The Attractions Operations Maturity Scorecard

Rate your safety, maintenance and operations practices against industry best practice, and find the blind spots in your operation.

20 questions · About 8 minutes · Your level is shown on screen

Example result

What it measures

Five dimensions, four questions each

Every question uses the same four-point scale, from “rarely or not yet in place” to “consistently and systematically”. Answer for how things work today.

A

Safety Culture

Near-miss reporting, shared ownership of safety and links to industry bodies.

B

Maintenance Practice

PPM discipline, spare parts coverage and how maintenance records are used.

C

Operations & Training

Documented competency, consistent training and reliance on key people.

D

Data & Digitisation

Digital records, access to operational data and using it to plan ahead.

E

Commercial Alignment

Reporting in business terms, the cost of downtime and investment cases.

How it scores

Four levels of maturity

Each answer scores 1 to 4, so your total lands between 20 and 80. The total places your operation on one of four levels.

Level 1 · 20–35

Reactive

“We fix it when it breaks.”

Level 2 · 36–52

Structured

“We follow the plan.”

Level 3 · 53–67

Informed

“We know what is happening and why.”

Level 4 · 68–80

Intelligent

“We manage the future, not just the present.”

Portrait of David Bromilow

Developed with

David Bromilow

Global Director, Parks & Attractions at Mobaro · Former Chair of the IAAPA Global Safety Committee

The questions, scoring model and improvement guidance draw on David’s 50 years in the attractions industry.

Maturity Scorecard

Question 1 of 20

ASafety Culture

Answer for how things work today.

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