Before the first splash, Atlantis Aquaventure knows what's ready
From slide towers to splash pools, CCTV cameras and pH levels, everything has to be checked before the gates open, and anything found has to reach the right team in time. Since 2016, Atlantis Aquaventure has run its inspections in Mobaro, giving the team a live view of which slides are ready and the confidence that every issue gets handled.
- hectares of waterpark at Atlantis, The Palm
- 22.5
- lifeguards looking after guests across the park
- 500+
- waterslides behind its 2022 Guinness World Records title
- 50
- the year its safety and maintenance checks moved into Mobaro
- 2016
The film
Watch a 22.5‑hectare waterpark get ready to run at full capacity
In just over three minutes, you'll see how Aquaventure checks every slide before opening, turns anything found into an assignment with a deadline, and keeps track of the whole park from the office. It's a practical look at a routine you can hold up against your own.
The challenge
At this scale, the hard part is seeing it all
Aquaventure sits at Atlantis, The Palm, and covers 22.5 hectares, with its slides spread around three towers. Every morning before the gates open, the team carries out a comprehensive safety inspection of the slides and a general walkthrough of the park.
Each morning comes down to two questions. Has every slide been inspected and is it ready for the day? And has everything found reached the department that can fix it? On paper, both took time. Every finding had to be copied into a separate system before it could be passed on.
“Since we started using Mobaro, the workflow of the system itself has made it so much easier for our colleagues to use. Whenever you have anything that needs to get rectified on a slide, everything gets done in real time.”
Bevan AlexanderManager, Atlantis AquaventureWhat changed
From the top of the slide to the manager's desk
The team inspects each slide with a phone in hand. As soon as a checklist is finished, the result shows up in the office too. Every slide, pool and public area is its own location, and opening one shows if today's inspection is done and if anything is still waiting to be fixed.
“We have a complete overview of our locations, and when we go into the various locations that we do have on the app, we can actually see if an inspection was done and if that specific slide is ready for usage for the day.”
Bevan AlexanderManager, Atlantis AquaventureAny failed check becomes an assignment for the responsible department immediately, and the open assignment shows on the location until it's closed. Every completed inspection is stored as a report with a timestamp, a score and the inspector's name.
A failed check becomes an assignment on the spot. It reaches the team responsible before the round is even finished.
- Clear checks per step
- Pass or fail per check
- Assignment from the checklist
- Deadline and owner set
Every location on one screen. Open any slide to see today's inspection and anything still to be fixed.
- Status per location
- Open assignments at a glance
- Timestamped reports
- Same data on web and mobile
“What I like about the application is that it's user-friendly. The checklist is simple. Also, getting an assignment done is easy.”
Shammi RannuluOperations Manager, Atlantis AquaventureCómo funciona
How the morning comes together
Three things have to happen before the gates open. The slides are inspected, anything found is fixed, and the rest of the park, such as the staff buggies, gets its own checks. Each has its own checklist, and all three feed the same overview of what's ready.
Slide inspections: every slide, every morning
Each slide has its own daily inspection, scheduled for before opening. The team walks it with the checklist on a phone, with a reference photo at every step and checks such as safety railings free of rust and side panels in good condition.
“The main thing that we do in the morning is that prior to opening, doing the slide inspections as well as the general walkthrough, making sure that everything is up to the standard.”
Shammi RannuluOperations Manager, Atlantis AquaventureAs each inspection is completed, the slide moves to completed on the list, so the team can see what's done and what's still due. Every slide is its own location in Mobaro, with its own history of inspections and repairs, and its checklist works through the slide section by section.
Assignments: a deadline, an owner and a note when it's done
When a check fails, the team creates an assignment on the spot, with a priority, a category, a start date and a deadline. It goes straight to the department responsible, and timelines and targets for completing it are set from the start.
“I'll get a notification immediately through an email saying that an assignment has been completed, and that really makes it easy and it also gives us as a company reassurance that things are getting done.”
Bevan AlexanderManager, Atlantis AquaventureEach assignment stays linked to the slide and the inspection it came from, so anyone can see what was found, who fixed it and when. That keeps the loop closed in both directions, from the people who inspect the slides to the people who maintain them, and back again.
Beyond the slides: one platform for the rest of the park
The same platform covers what keeps the park running around the slides. One example from Aquaventure is the electric buggies the team uses to get around the park. Each one gets a daily walkaround for damage from the night before, with tyres, steering and brakes checked and logged in Mobaro.
“We walk around the buggy, any damages, any things need to be fixed, check the tires, check the steering, check the brakes. It's very convenient for us to report all those things in Mobaro.”
Himanshu MishraTeam Leader, Atlantis AquaventureDamage found on a buggy becomes an assignment the same way a slide finding does, and it shows up in the same overview. Mobaro is built for every team at an attraction, so the checks behind facilities, food & beverage or retail can run on the same record.
The results
A park that's ready, and a team that knows it
- A clear view of every locationFor every slide, the team can see if today's inspection was done and the slide is ready for use.
- Issues handled in real timeAnything that needs to be put right on a slide goes straight to the team responsible, who are notified the moment it's assigned.
- Reassurance that work gets doneDeadlines, targets and email notifications show when assignments are completed.
- A partner that knows waterparksWhen the team needs something from Mobaro, the response comes almost immediately.
“With the Mobaro app, with confidence, we can say that our slides have been inspected to the highest level and guests can enjoy them to the 100% capacity that we can operate them.”
Know what's ready across your whole operation
Tell us a little about your operation, and a Mobaro specialist will show you how your inspections, assignments and daily checks could run in one place, using your own attractions as the example.
About Atlantis Aquaventure. Aquaventure Waterpark is part of Atlantis, The Palm, on Dubai's Palm Jumeirah, and is one of the largest waterparks in the world. It covers 22.5 hectares, its slides are spread around the Neptune, Poseidon and Trident towers, and more than 500 lifeguards look after its guests. In 2022 it set the Guinness World Records title for the most waterslides in a waterpark.
- Ubicación
- Atlantis, The Palm, Palm Jumeirah, Dubai, UAE
- Using Mobaro for
- Safety & compliance, Maintenance, Connected teams
- Mobaro customer since
- 2016
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