The people who build the ride, connected to the people who run it
Vekoma Rides and Mobaro have joined forces in a strategic partnership. Together, we connect the people who build the rides with the teams who run them every day. The vision is one flow of documentation, support and spare parts between them. The first release is now live, and the first parks see Vekoma's technical manuals arrive in Mobaro as soon as they're updated.
See it live at booth S4275 and Vekoma's booth S377IAAPA Expo, Orlando, November 17-20
The challenge
Between ride manufacturer and operations team, a lot still runs on email
Vekoma knows how every ride was designed, built and meant to be maintained. Your team knows how it actually runs, season after season. Yet what passes between them still travels by email, phone and PDF, one request at a time.
With our new partnership, we connect Vekoma directly to the Mobaro platform your team already works in, so knowledge stops getting lost on the way.
Technical manuals
Revisions arrive by email and have to be passed on by hand before they reach the ride.
Soporte
Questions to the manufacturer go by email and phone, and the answer rarely ends up where the next technician will look.
Spare parts
Orders go by phone and email, and long lead times can catch you out right before winter maintenance.
Live now
Vekoma's manuals, right where your maintenance team works
Connect Vekoma once, and each ride's serial number unlocks Vekoma's documentation for that ride. Your team chooses what to keep in sync, from the operation and maintenance manuals to the spare parts catalogue. When Vekoma publishes a new revision, your copy updates on its own, with no re-uploads.
- Always the current revisionTechnicians open the right revision every time, in the same library as your own procedures, without chasing updates or comparing dates.
- Next to the task at handAttach Vekoma manuals to checklist questions, so they are there during the inspection, in the app and in RideOps at the ride.
- Straight from the sourceThe documentation comes from Vekoma itself, through one secure connection.
How it connects
One connection, built to carry more
You connect Vekoma once. Today, that connection keeps Vekoma's manuals current in Mobaro. Next, it carries support tickets and spare parts orders between your team and Vekoma, with no separate portal to log in to. We're also looking at how to make Vekoma's best-practice maintenance procedures, inspection routines and checklists easier to reach.
Diagram of the connection between Vekoma, Mobaro and your team. Live today: Vekoma publishes a new manual revision, it appears in Mobaro and reaches your technician. In development: support tickets travel from your team through Mobaro to Vekoma and the answer comes back the same way, and spare parts ordered in Mobaro are shipped by Vekoma to the ride.
LiveTechnical manuals: a new Vekoma revision reaches your team in Mobaro. In developmentSpare parts: you order in Mobaro, and Vekoma ships the part to your ride. In developmentSupport tickets: your question reaches Vekoma with full context, and the answer comes back in Mobaro.
A first look at what's next
The ride and the work travel with the ticket, and Vekoma's answer lands in the same thread.
Find the part the way you know it: on Vekoma's drawing, by part number or with a barcode scan. The order goes straight to Vekoma.
Features marked In development or Coming later are on our roadmap. Scope and timing may change.
“The future of attraction maintenance is not about adding more systems. It's about connecting expertise, information, and people in a way that creates real value for operators.”
Rob SteensExecutive Vice President After Sales, Vekoma RidesCurious to see more?
See it live at IAAPA Expo in Orlando
Vekoma is the first of several ride manufacturers we're connecting to Mobaro. Come and see the first version in Orlando, and book a time with a Mobaro specialist to see what it can mean for your attractions.
Mobaro at booth S4275 and Vekoma at booth S377, Orange County Convention CenterNovember 17-20, 2026
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