{"id":5079,"date":"2021-01-25T11:41:53","date_gmt":"2021-01-25T10:41:53","guid":{"rendered":"https:\/\/mobaro.com\/?p=5079"},"modified":"2023-06-08T13:45:02","modified_gmt":"2023-06-08T11:45:02","slug":"how-fb-checks-help-improve-service-quality-and-guest-experience","status":"publish","type":"post","link":"https:\/\/mobaro.com\/es\/how-fb-checks-help-improve-service-quality-and-guest-experience\/","title":{"rendered":"C\u00f3mo los controles de F&amp;B ayudan a mejorar la calidad del servicio y la experiencia del cliente"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"5079\" class=\"elementor elementor-5079\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c173512 elementor-section-boxed elementor-section-height-default elementor-section-height-default exad-glass-effect-no exad-sticky-section-no\" data-id=\"c173512\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-21123996 exad-glass-effect-no exad-sticky-section-no\" data-id=\"21123996\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f7a94f7 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"2f7a94f7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5><span style=\"color: inherit; font-family: inherit; font-size: 1.25rem;\" data-contrast=\"auto\">Hace un tiempo<\/span><span style=\"color: inherit; font-family: inherit; font-size: 1.25rem;\" data-contrast=\"auto\">,<\/span><span style=\"color: inherit; font-family: inherit; font-size: 1.25rem;\" data-contrast=\"auto\">&nbsp;<\/span><span style=\"color: inherit; font-family: inherit; font-size: 1.25rem;\" data-contrast=\"auto\">nosotros<\/span><span style=\"color: inherit; font-family: inherit; font-size: 1.25rem;\" data-contrast=\"auto\">&nbsp;h<\/span><span style=\"color: inherit; font-family: inherit; font-size: 1.25rem;\" data-contrast=\"auto\">os<\/span><span style=\"color: inherit; font-family: inherit; font-size: 1.25rem;\" data-contrast=\"auto\">ted a Food &amp; Beverage<\/span><span style=\"color: inherit; font-family: inherit; font-size: 1.25rem;\" data-contrast=\"auto\">&nbsp;<\/span><span style=\"color: inherit; font-family: inherit; font-size: 1.25rem;\" data-contrast=\"auto\">seminario web<\/span><span style=\"color: inherit; font-family: inherit; font-size: 1.25rem;\" data-contrast=\"auto\">&nbsp;enfoque&nbsp;<\/span><span style=\"color: inherit; font-family: inherit; font-size: 1.25rem;\" data-contrast=\"auto\">en<\/span><span style=\"color: inherit; font-family: inherit; font-size: 1.25rem;\" data-contrast=\"auto\">&nbsp;c\u00f3mo implantar rutinas y controles estrictos en las instalaciones de restauraci\u00f3n.<\/span><span style=\"color: inherit; font-family: inherit; font-size: 1.25rem;\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">&nbsp;<\/span><\/h5>\n<p><span data-contrast=\"auto\">Fue un placer&nbsp;<\/span><span data-contrast=\"auto\">unirse a<\/span><span data-contrast=\"auto\">&nbsp;Director de Sistemas de Restaurantes Guy Scott-South de Pizza Hut Restaurants en&nbsp;<\/span><span data-contrast=\"auto\">el&nbsp;<\/span><span data-contrast=\"auto\">Reino Unido y Adjunto&nbsp;<\/span><span data-contrast=\"auto\">Gerente de F&amp;B Kenneth Hansen de Fa<\/span><span data-contrast=\"auto\">a<\/span><span data-contrast=\"auto\">rup Sommerland<\/span><span data-contrast=\"auto\">.&nbsp;<\/span><span data-contrast=\"auto\">T<\/span><span data-contrast=\"auto\">hey comparti\u00f3 como&nbsp;<\/span><span data-contrast=\"auto\">Mobaro<\/span><span data-contrast=\"auto\">&nbsp;les ayuda&nbsp;<\/span><span data-contrast=\"auto\">operar<\/span><span data-contrast=\"auto\">&nbsp;de forma segura, fluida y eficaz.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">&nbsp;<\/span><\/p>\n<p><span data-contrast=\"auto\">Un&nbsp;<\/span><span data-contrast=\"auto\">tema&nbsp;<\/span><span data-contrast=\"auto\">fue<\/span><span data-contrast=\"auto\">&nbsp;<\/span><span data-contrast=\"auto\">\"\u00bfQu\u00e9 diferencia hace una gran lista de comprobaci\u00f3n y por qu\u00e9 se utiliza&nbsp;<\/span><span data-contrast=\"auto\">Mobaro<\/span><span data-contrast=\"auto\">&nbsp;listas de control?\"<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">&nbsp;<\/span><\/p>\n<p><span data-contrast=\"auto\">Kenneth<\/span><span data-contrast=\"auto\">&nbsp;responde<\/span><span data-contrast=\"auto\">:<\/span><span data-contrast=\"auto\">&nbsp;\"Las listas de control proporcionan una mejor estructura, sobre todo si se cuenta con personal estacional o que rota entre varias&nbsp;<\/span><span data-contrast=\"auto\">restaurante<\/span><span data-contrast=\"auto\">s<\/span><span data-contrast=\"auto\">.\"&nbsp;<\/span><\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd9f3ec exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-video\" data-id=\"dd9f3ec\" data-element_type=\"widget\" data-settings=\"{&quot;video_type&quot;:&quot;hosted&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-hosted-video elementor-wrapper elementor-open-inline\">\n\t\t\t\t\t<video class=\"elementor-video\" src=\"https:\/\/f.hubspotusercontent40.net\/hubfs\/2795997\/videos\/Webinar_%20Lifting%20Service%20Quality%20and%20Guest%20Experience%20with%20Food%20&amp;%20Beverage%20Checks.mp4?t=1612424505552\" controls=\"\" preload=\"metadata\" controlslist=\"nodownload\"><\/video>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-281c8ab exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"281c8ab\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">&nbsp;<\/span><\/h5>\n<h5><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">C<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">hecklists&nbsp;<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">ayuda<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">&nbsp;<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">personal<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">&nbsp;v\u00e9ase&nbsp;<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">exactamente<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">&nbsp;qu\u00e9<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">&nbsp;necesita&nbsp;<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">hacerse<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">&nbsp;<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">sin preocuparse<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">&nbsp;si algo fuera&nbsp;<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">echaba de menos<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">.<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">&nbsp;<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">I<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">t da<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">&nbsp;<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">confianza para abrir<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">&nbsp;a tiempo y con seguridad.<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">&nbsp;<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">Si tiene personal rotativo y sus listas de control&nbsp;<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">contienen<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">&nbsp;instrucciones y<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">d im\u00e1genes de las tareas que necesitan&nbsp;<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">que hacer, le permite<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">r empresa<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">&nbsp;para ahorrar tiempo&nbsp;<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">y dinero en formaci\u00f3n<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\" data-contrast=\"auto\">.<\/span><span style=\"font-family: var( --e-global-typography-text-font-family ); font-weight: var( --e-global-typography-text-font-weight ); font-size: 14px;\">&nbsp;<\/span><\/h5>\n<p><span data-contrast=\"auto\">Guy<\/span><span data-contrast=\"auto\">&nbsp;de Pizza Hut<\/span><span data-contrast=\"auto\">&nbsp;explica<\/span><span data-contrast=\"auto\">: \"Las listas de control permiten al personal ver las expectativas de la empresa y lo que quieren conseguir en materia de alimentos, seguridad y autoinspecci\u00f3n. Tambi\u00e9n responsabiliza al miembro del personal a la hora de adjuntar su nombre digitalmente.\"<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">&nbsp;<\/span><\/p>\n<p><span data-contrast=\"auto\">Al fin y al cabo, todos los<\/span><span data-contrast=\"auto\">stas listas de control<\/span><span data-contrast=\"auto\">&nbsp;se hacen<\/span><span data-contrast=\"auto\">&nbsp;<\/span><span data-contrast=\"auto\">para garantizar y ayudar a su empresa a proporcionar&nbsp;<\/span><span data-contrast=\"auto\">gran<\/span><span data-contrast=\"auto\">&nbsp;cliente&nbsp;<\/span><span data-contrast=\"auto\">experiencia,<\/span><span data-contrast=\"auto\">&nbsp;que es seguro,&nbsp;<\/span><span data-contrast=\"auto\">conveniente,<\/span><span data-contrast=\"auto\">&nbsp;y valioso<\/span><span data-contrast=\"auto\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">&nbsp;<br><br><\/span><\/p>\n<h4 style=\"font-family: 'Open Sans'; color: #000000;\"><span style=\"font-weight: bolder;\">Obtenga ahora el ebook gratuito<\/span><\/h4>\n<p><span style=\"text-decoration: underline;\"><a href=\"https:\/\/mobaro.com\/webinars\/how-fb-checks-help-increase-service-quality-and-guest-experience\/\">Reg\u00edstrese aqu\u00ed para recibir el libro electr\u00f3nico del seminario web sobre c\u00f3mo los controles de F&amp;B ayudan a mejorar la calidad del servicio y la experiencia de los clientes de Mobaro.&nbsp;<\/a><\/span><\/p>\n<p><em>Mobaro permite a los parques tem\u00e1ticos\/de atracciones, parques acu\u00e1ticos, FEC, museos y estaciones de esqu\u00ed gestionar eficazmente la seguridad, el mantenimiento y los procedimientos operativos. A partir de a\u00f1os de colaboraci\u00f3n con profesionales de la industria, hemos desarrollado la tecnolog\u00eda y la capacidad para permitir a nuestros clientes tener un mejor cuidado.&nbsp;<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Hace un tiempo, organizamos un seminario web sobre alimentos y bebidas centrado en c\u00f3mo implantar rutinas y controles estrictos en las instalaciones de este sector.  Tuvimos el placer de contar con la presencia de Guy Scott-South, Director de Sistemas de Restaurantes de Pizza Hut Restaurants en el Reino Unido, y Kenneth Hansen, Subdirector de F&amp;B de Faarup Sommerland. Compartieron c\u00f3mo Mobaro les ayuda a operar de forma segura, fluida y eficiente.  Uno de los temas fue \"Qu\u00e9 diferencia hace una gran lista de comprobaci\u00f3n y por qu\u00e9 [...]<\/p>","protected":false},"author":1,"featured_media":5136,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[1],"tags":[24],"class_list":["post-5079","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-news"],"_links":{"self":[{"href":"https:\/\/mobaro.com\/es\/wp-json\/wp\/v2\/posts\/5079","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mobaro.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mobaro.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mobaro.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mobaro.com\/es\/wp-json\/wp\/v2\/comments?post=5079"}],"version-history":[{"count":11,"href":"https:\/\/mobaro.com\/es\/wp-json\/wp\/v2\/posts\/5079\/revisions"}],"predecessor-version":[{"id":5145,"href":"https:\/\/mobaro.com\/es\/wp-json\/wp\/v2\/posts\/5079\/revisions\/5145"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mobaro.com\/es\/wp-json\/wp\/v2\/media\/5136"}],"wp:attachment":[{"href":"https:\/\/mobaro.com\/es\/wp-json\/wp\/v2\/media?parent=5079"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mobaro.com\/es\/wp-json\/wp\/v2\/categories?post=5079"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mobaro.com\/es\/wp-json\/wp\/v2\/tags?post=5079"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}