Privacy and cookie policy

 

 

Mobaro A/S

Frederiksgade 1, 2.

Aarhus C, DK 8000

+45 71 99 94 99

Denmark

info@mobaro.com

 

This policy describes how Mobaro A/S collects personal data, the purpose for which these personal data are used and how Mobaro A/S treats such data.

This policy contains statutory information regarding the Mobaro A/S personal data processing. You can find information about your rights as a registered person in this privacy policy. If you as a business customer, website visitor or customer support user (referred to in this document as ‘user’, ‘users’ or ‘the data subject’) have questions about the processing of your data, or you want to enforce your rights under privacy legislation please contact Mobaro A/S using the contact details in this policy.

 

 

Legal basis for processing

When browsing the Mobaro website, the user will encounter offers related to the commercial activity of Mobaro. Should the user wish to proceed with an offer, Mobaro will ask for personal information from the user. The types of information will be described later in this policy.

 The resulting need for processing data can be divided into two main categories: 

A: Subscription

The user gives consent to the processing of his or her personal data for one or more specific purposes such as blog subscription or receiving direct mails with specific offers.


B: Enquiries

Processing is necessary for the performance of a contract to which the user is party or in order to take steps at the request of the user prior to entering into a contract.

 

What personal information do we collect from the people who visit our website?

When ordering or registering on our site, as appropriate, you (the user) may be asked to enter your name, email address, phone number and company name to facilitate further dialogue or contact.

 

 

When do we collect information?

We collect information from you when you subscribe to a newsletter, fill out a contact form, open a support ticket or request premium content from our site.

 

How do we use your information?

We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To allow us to better service you in responding to your customer service requests.
  • To send periodic emails regarding additional information/content.
  • To follow up with you after correspondence (email or phone inquiries).

 

How do we protect your information?

– We do not use vulnerability scanning and/or scanning to PCI standards.

– We only provide articles and information. We never ask for credit card numbers.

– We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

 

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:

– Keep track of advertisements.

– Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

 

Cookie consent

When a user visits the website for the first time, he/she is given the option to accept or decline all or certain cookies.

 

If users disable cookies in their browser:

If you turn cookies off it will turn off some of the features of the site.

 

 

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally information.

 

Third-party links

We do not include or offer third-party products or services on our website.

 

Google

We have implemented the following:

– Remarketing with Google Adwords

– Universal Analytics Tag

Additional information:
https://support.google.com/adwordspolicy/answer/1316548?hl=en

 

Facebook Ads

We use the Facebook Remarketing Pixel in order to serve ads to users who with their interaction on the Mobaro website have shown interest in specific content.

 

The LinkedIn Insight Tag

We use the Facebook Remarketing Pixel in order to serve ads to users who with their interaction on the Mobaro website have shown interest in specific content.

 

Hubspot tracking code

We use the Hubspot Marketing Automation software to gain insight of website user behaviour on our websites. This allows us to see who interacts with what on the Mobaro website.

 

! Please note: Only users who have actively given consent by e.g. filling out a form will be identifiable on the website. Anyone else will remain anonymous.

 

Opting out

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

 

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

 

We collect your email address in order to:

– Send information, respond to inquiries, and/or other requests or questions

– Process orders and to send information and updates pertaining to orders.

– Send you additional information related to your service

– Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

 

To be in accordance with CANSPAM, we agree to the following:

– Not use false or misleading subjects or email addresses.

– Identify the message as an advertisement in some reasonable way.

– Include the physical address of our business or site headquarters.

– Monitor third-party email marketing services for compliance, if one is used.

– Honor opt-out/unsubscribe requests quickly.

– Allow users to unsubscribe by using the link at the bottom of each email.


If at any time you would like to unsubscribe from receiving future emails, you can email us at

– Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

 

Rights of the data subject

Under the Privacy Data Protection Act and EU privacy directive the data subjects (“You”) have certain rights regarding the personal data collected by Mobaro A/S in relation to your person. These rights are:

Right to access – You have, under certain conditions, the right to access the data as Mobaro A/S keeps about your person

Right to rectification of data – You have the right to correct errors or omissions in the data Mobaro A/S treats related to your person

Right to deletion – You have, under certain conditions, the right to request deletion of data related to your person. Note that this right does not apply to most legal treatments of personal data. If you have consented to the processing of your personal data, you may withdraw your consent to this processing, by which related data are deleted.

Subject to limited treatment – In some cases you have the right to suspend the processing of your personal data. This will apply if the accuracy of the data is questioned, if you want a copy of unlawfully processed data and thus do not want these deleted, if you need to prolong the storage of data longer than the Mobaro

A/S’s purpose allows, or if you dispute the right to process your data and such a dispute is not decided.

Right to data portability – You have, in some cases, the right to receive the personal data that Mobaro A/S has collected about your person in a structured, widely used and machine-readable format, for the use of transferring your personal data to another data controller

Right to insight – You may, in some cases, object to the processing of your personal data. If you object to the processing of your data, these will no longer be processed unless there are significant legitimate reasons for this or the processing is required for the determination or defense of a legal claim. If your data is processed for direct marketing purposes, you may object to this at any time, resulting in a termination of such processing.

 

Use of your rights

EU privacy data regulation and/or local law govern your rights related to data privacy. These rights are not absolute rights, but rights that you can exercise depending on how personal data is processed by Mobaro A/S.

 

Should you wish to exercise any of the above rights, please forward your inquiry to Mobaro A/S using the contact information in this policy. Mobaro A/S will assess individual inquiries as soon as possible.

 

If you wish to appeal against the processing of your personal data to an external authority, such complaints must be forwarded to the supervisory authority of your EU home country. In Denmark, this will be Datatilsynet.

 

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Mobaro A/S
Frederiksgade 1, 2.
Aarhus C, DK 8000
+45 71 99 94 99
Denmark
info@mobaro.com

Last Edited on 2018-05-22